Nissan Quality In UK

Nissan has opened its new Field Quality Centre at Cranfield in Bedfordshire.

Built at a cost of €4.5 million, the FQC will centralise quality responsibilities previously handled at various locations throughout Europe.

The idea is that when customers experience concern about quality issues, the FQC will lead teams involving development and manufacturing personnel, as well as suppliers, to examine parts collected from dealerships, identify the causes of the problem and develop countermeasures.

The Cranfield facility, based at Nissan Technical Centre Europe, will work in conjunction with Nissan's other FQCs, of which there are two in the US and one more (which opened just last week) in Japan.

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